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Frequently Asked Questions.

Orders will be dispatched within 2 business days of receiving the order. You will receive a shipping confirmation once your items are on their way!

*If you do not receive a shipping notification within 2 business days, be sure to check your junk/spam mail or contact us for an order update.

We offer various shipping options via Canada Post:

Flat Rate-No Tracking will be shipped via Canada Post, regular ground or air mail WITHOUT a tracking number. 

Flat Rate-With Tracking will be shipped via Canada Post, regular parcel WITH a tracking number. 

Delivery times will vary based on your location.

Estimated delivery times
Canada: 3-8 business days
United States: 5-12 business days
International: 7-14 business days
 

* If you would like it sooner, please send us an email (info@superiorscrubcaps.com) and we will send it Priority Mail for an additional fee.

**Free shipping (no tracking) on orders over $50- Just select the free shipping option at checkout!

All scrub caps are made of 100% premium quality cotton. Some Caps are made of 100% organic cotton, as is indicated in the product description.

All fabrics are pre-shrunk and should not experience any further shrinkage.

*Please note: Each cap is hand-sewn. Therefore one-of-a-kind, as pattern on products may vary slightly in appearance from image shown in product photo. Actual product colours may vary slightly from product images viewed on your device.

Machine wash on delicate in cold water, tumble dry on low or hang to air dry.

If desired, all caps can be pressed.

 

We love custom orders, please contact us at info@superiorscrubcaps.com with your custom requests!

We don’t accept returns or exchanges due to hygiene, but, please contact us at info@superiorscrubcaps.com if you have any concerns with your order, we would like to make things right!
We gladly accept cancellations, request a cancellation within: 1 hour of purchase